We woke up to 69 degrees after this big storm last night even though the thermostat was only set at 67. We turned it down to 63 this morning at 8 am. It is now after 11 am and it is still at 69! Hasn’t moved a single degree in freezing weather with 20 mph gusts in over 2 hours! You guys are miracle workers! Thanks again. Can’t wait for the next oil bill!

I wanted to write and give you our first-year assessment of the Fujitsu air source heat pump system you installed last summer now that one of the coldest winters I can ever remember in CT has ended. To summarize you installed a 4-ton Fujitsu heat pump condenser (outside unit), 2 indoor air handlers, and 1 distribution box in our home. This system was tied into our existing ductwork. The system this replaced for heating was the original hot air oil-fired furnace and for cooling was the original Lennox A/C system.

Our assessment of heating performance during the months of December – April. This winter was the coldest in a very long time and there were many days this winter in the single digits. I should point out we have no backup heat system so this heat pump was it. Does it work to zero and below? I would say if the outdoor temps are 15 degrees and warmer there is no problem with the system producing enough heat for the house. When the temps get and stay in the single digits the system does work hard at trying to maintain a temperature of 68 and for the most part it can do that but supplementing the system with auxiliary heating coils built right into the air handlers might be a good idea for people that like the house very warm. These can be turned on and off only as needed on the coldest days.

In summary our feelings are we made the right choice.  The system is performing as you said it would and it has gotten us off oil and using a system that is far more energy efficient. We will save the cost of the system in 3-4 years at the current rate, but besides that we have a system that is ultra quiet, super consistent, superior for health reasons, expandable to hang a wall unit off the same outdoor condenser in our basement and virtually maintenance free.